Privacy Policy

This Privacy Policy explains how SaunasEnvy (“we”, “us”, “our”) collects, uses and protects your personal information when you visit saunasenvy.com or make a purchase from us.

Information We Collect

We collect information you give us directly, including:

• Contact details: name, email address, phone number
• Order details: billing and shipping address, products purchased
• Payment details: processed securely by our payment providers. We do not store your full card number.
• Messages you send us through our contact form or by email

We also collect some information automatically when you browse our site, such as your device, browser, IP address and pages visited, using cookies and similar technologies.

How We Use Your Information

• To process, ship and support your orders
• To respond to your questions and provide customer service
• To send order updates and, if you opt in, news and offers
• To improve our website, products and services
• To prevent fraud and keep our site secure
• To meet legal and tax obligations

How We Share Your Information

We do not sell your personal information. We only share it with trusted partners who help us run our business, such as:

• Payment processors (for example, PayPal and card payment providers)
• Shipping and freight carriers that deliver your order
• Website hosting, email and analytics providers

We may also share information when required by law or to protect our rights.

Cookies

Cookies help our site work properly, such as keeping items in your cart, and help us understand how visitors use it. You can control or delete cookies in your browser settings, though some features may not work without them.

Marketing Emails

If you subscribe to our emails, you can unsubscribe at any time using the link at the bottom of any email.

Data Security & Retention

We use reasonable safeguards to protect your information. We keep it only as long as needed for the purposes above, or as required by law.

Your Rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of certain uses. To make a request, contact us using the details below.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.